Requests to hire rental vehicles from external suppliers require approval by a user with the relevant authority in FleetWave for the process to continue. Any requests that have been raised and are awaiting approval can be accessed via the email a user has received, the relevant homepage KPI, or directly from the Rentals browse table.
1. Navigate to the request record via one of the above-mentioned routes
2. Open the record in edit mode
3. Review the request and click either the Approve or Reject button
The 'Rental Status' will be updated to either 'Approved' or 'Rejected'.
4. Click to save the record
FleetWave will email the driver the request was for to inform them of the approval or rejection and update the homepage KPI to remove the request from the 'Awaiting Approval' list.
If approved, the next step is to order the vehicle from the rental supplier - see Order, Collect and Return a Rental Vehicle.