Summary:
Users are unable to delete media attachments in the Tech App unless they have the correct permissions on the Utilities module. This article outlines the required permissions.
Cause:
Insufficient permissions on the Utilities module. Deleting attachments in the Tech App relies on these specific permissions.
Resolution:
To enable deletion of media attachments in the Tech App, the user must have the following permissions on the Utilities module:
View
Add
Edit
Delete
Steps to Apply Permissions:
Go to the role or user permission settings.
Locate the Utilities module.
Ensure the following permissions are selected: View, Add, Edit, and Delete.
Save the changes and have the user log out and log back in, if necessary.